Found Description
Job Title
Technical Success Consultant
Location
Calgary, Canada
Employment Type
Hybrid (3 days at the office)
Role Overview
The Technical Consultant ensures customer success by delivering exceptional outcome-based services in support and enablement of the customer's business goals. They apply best practices, technical knowledge, and industry expertise to serve our strategic customers and broader AVEVA customer base. The role helps shape customers’ vision of how AVEVA software supports and enhances business drivers and goals.
Key Responsibilities
- Lead workshops and coaching sessions to guide the customer in using AVEVA solutions to realize their use cases.
- Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers to maximize customer value and drive new business.
- Lead strategic conversations with customers to guide them through use case disco...