Technical Specialist at Lightspeed

Elevate client experiences as a Technical Specialist at Lightspeed in the greater Montreal area. Provide top-tier technical assistance and streamline operations for our Strategic Accounts.
In this role, you will deliver exceptional support via various communication channels while partnering with Implementation teams for seamless client transitions. Your insights will help clients leverage the full potential of Lightspeed tools, ensuring they maximize their business operations effectively.
Key Responsibilities:
• Deliver premium technical support to Strategic Accounts
• Optimize client business processes through best practice recommendations
• Facilitate smooth transitions with Implementation teams
• Collaborate with Account Managers on daily operations
• Advocate for product enhancements based on client feedback
Requirements:
• Located near greater Montreal metropolitan region
• Experience in technical support or customer-facing roles
• Hospitality indu...