Technical Solution Engineer / Full time

At Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products.

We are a fast-growing SaaS startup, and we're looking for a Technical Solution Engineer to join our dynamic team. This role is a great opportunity to contribute to a growing company, work with a tight-knit team, and help shape our customer service operations.

You will provide advanced technical support to end-users, collaborating with developers and the customer service team for efficient issue resolution.

Key Responsibilities

• Assist with L3 technical support tasks, gaining a solid understanding of the product and its features.
• Collaborate with the development team to help res...