Found Description
Technical Services Representative
Location : Langley, BC, Canada
Work model : Flexible hybrid (3 days in office, 2 days at home)
Viessmann, a global leader in sustainable climate and energy solutions, seeks a solutions‑oriented Technical Services Representative to elevate technical support operations and drive customer excellence across the USA and Canada.
About this role
In this position you will leverage advanced enterprise platforms—Salesforce Service Cloud and SAP—to guide customers and field contractors through complex troubleshooting, collaborate directly with Product Engineering on quality initiatives, and contribute to the development of regional technical training and webinars.
Key Responsibilities
- Provide customer service and technical support for Viessmann commercial and residential boilers, burners, controls, components, indirect fired water heaters, air‑handling units and heat pum...
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