Found Description
Overview
- Be the expert for customers, resolving complex glass enquiries
- Take ownership of the full journey – from initial enquiry through to final delivery
- Dynamic, permanent full‑time role in a hands‑on onsite environment
Role Details
You'll be the go‑to support for customers, handling enquiries, resolving product issues, and providing clear technical advice. Working closely with sales, quality, and operations teams, you’ll ensure a seamless experience and deliver timely, effective solutions.
What You’ll Do
- Act as the first point of contact for customers, handling enquiries, resolving issues, and providing clear technical support.
- Manage customer orders end‑to‑end, ensuring accuracy, timely processing, and proactive communication on status and delivery.
- Provide product advice and troubleshooting support, helping customers select and use products effectively.
- Coordi...