Found Description
Position: Technical Services Manager
Key Deliverables
- Developing and training the technical team members to ensure the ability to deliver the service on the infrastructure of the clients.
- Identifying the resources required to maintain the level of service required.
- Raising any threat the Technical team is facing to the Technical Service Director and proposing solutions.
- Providing hands‑on technical depth for direct oversight, problem‑solving leadership and participation in complex infrastructure implementation, system upgrades and operational troubleshooting.
- Leadership for delivery of 24/7 service operations and KPI compliance.
Professional Capabilities
- 15+ years total experience, including 5+ years in a 24/7 environment.
- Experience leading overall infrastructure for a complex organization and network.
- Working knowledge of Storage Area Network (SAN) and related tec...
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