Technical Services Engineer I – Troubleshooting & Support

Copeland Philippines, Inc is seeking a Technical Support Specialist to handle customer inquiries via phone, email, and chat, and to troubleshoot controllers and system applications. You will document cases and develop visual troubleshooting guides to support customer resolutions.

The role requires 1 year of BPO experience, preferably EE/ME/ECE graduates. The position involves a fixed night shift with on-site training for two months and on-site work three days a week thereafter.