Found Description
Technical Services Engineer
Department: Product
Employment Type: Fixed Term Contract
Location: Philippines
Description
The Technical Services Engineer is a hybrid role responsible for software deployments, AIS (Automatic Identification System) installations and configuration, technical support, and service (order fulfillment) activities. Acting as an extension of the Global Technical Support, Service (Order Fulfillment), and Deployments teams, the role provides world‑class support and deployment services to customers globally within a 24×7 operational environment.
The primary responsibility is to organize, coordinate, and execute OneOcean software deployments, upgrades, migrations, activations, AIS installations, post‑installation validations, and related technical activities for both new and existing customers. This includes supporting customers throughout the deployment lifecycle, from initial planning ...