Technical Service Manager Position

Elevate your career with Cayuga Displays as a Technical Service Manager, focused on delivering top-notch technical support and service coordination. This position entails ensuring customer satisfaction through effective problem resolution.
Cayuga Displays seeks a Service Manager to join its dedicated Service Department. With a strong customer orientation, this role involves providing technical support related to service and warranty issues. The ideal candidate will have experience in coordinating external service providers and a solid background in resolving technical inquiries efficiently.
Key Responsibilities:
• Assist with customer inquiries and service requests
• Coordinate and dispatch external service providers for repairs
• Maintain and update technical documentation
• Participate in operational meetings to review service items
• Provide after-sales support and follow-ups on orders
Requirements:
• Minimum 2 years of relevant experience in service coord...