Found Description
Overview
Elevate your career as a Technical Service Manager focusing on client interactions and team performance. Leverage your technical management expertise to enhance customer satisfaction and service delivery.
Responsibilities
- Manage the service team and daily client interactions
- Develop and track service delivery plans for efficiency
- Enhance documentation of service methodologies in use
- Solve customer issues promptly to improve satisfaction
- Foster technical relationships with clients
- Lead a dynamic service team and boost client engagement through effective technical management
Qualifications
- 6+ years of experience in technical services
- Degree or Diploma in Electrical/Mechanical Engineering or Computer Science
- Strong organizational and leadership skills
- Familiarity with Security and CCTV industries is advantageous
- Excellen...
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Submit your application for Technical Service Manager in Client Relations (Outram) at Ademco (Far East) Pte
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