Found Description
Responsibilities
- Understand the customer's situation so that their experience with the product and the brand is positive.
- Execution of quotes for all product families that FE offers
- Support with physical tests of FE product to ensure its correct functioning.
- Development of commercial and technical presentations
- Remote technical support to clients from the sales team
- Technical follow-up to troubleshooting and problem resolution
- Extraordinary field visit to solve problems on site.
- Generate No-warranty reports for products claim on warranty process.
- Deliver a technical weekly activities report
- Support on calls with clients and end users for specific product questions.
- Support in review of new product that may present failures in the field and documentation of information.
Requirements
- Bachelor’s degree in Industrial, Mechanical, Electric...