Technical Product Support Representative Alberta

Join Tigercat Industries as a Product Support Representative covering Alberta, Saskatchewan, and Manitoba. Leverage advanced technical expertise and troubleshooting skills to assist dealers and minimize downtime.
This role requires advanced knowledge in hydraulics, electrical, and mechanical systems. You will build relationships with dealers and service teams while optimizing support for new machine deliveries and analyzing customer feedback. Your contributions are vital for improving product performance and ensuring smooth onboarding.
Key Responsibilities:
• Provide on-site technical support to dealers and technicians
• Conduct detailed root cause analysis of equipment failures
• Collaborate with service managers, engineering, and internal teams
• Support customer onboarding for new machine deliveries
• Prepare technical reports and maintain documentation
Requirements:
• Advanced technical expertise in diesel and hydraulic systems
• Post-secondary educati...