Technical Operations Specialist (TOPS)

Interactive Brokers

Mumbai, Maharashtra, India Full-time June 17, 2026

Found Description

Responsibilities

Monitor various aspects of the Interactive Brokers global brokerage system in real-time.

Analyze, troubleshoot, escalate and resolve brokerage system operational issues.

Participate in Post-Incident review in collaboration with architecture and infrastructure teams.

Provide 2nd-level technical support to internal teams.

Monitor Batch Job Scheduler and troubleshoot failed or delayed jobs.

Analyze existing business workflows and participate in developing new monitoring tools and automated process monitoring.

As part of the team, act as the primary escalation point for all brokerage system technical issues.

Key Requirements

Strong communication skills, with English as the primary language.

A Bachelor's or apprenticeship in a technical discipline.

A working knowledge of general computing concepts, networking, the Linux operating system and related technologies. <...

Submit your application for Technical Operations Specialist (TOPS) at Interactive Brokers