Technical Integrator for Five9 Solutions

Become a key player at Inoria, a Calltower company, as a Five9 Contact Center Solutions Integrator. Bring your CCaaS experience to create innovative business solutions tailored for customer needs.
In this vital role, you'll work alongside project managers and analysts to implement Five9 solutions effectively. Your focus will be on assisting clients with deploying tailored contact center systems and ensuring operational excellence through integrations. You will be instrumental in delivering high-quality, customer-focused implementation services while maintaining strong project management practices.
Key Responsibilities:
• Implement and configure Five9 platform instances
• Build and optimize IVAs and other communication tools
• Document processes and maintain a technical library for projects
• Contribute to the enhancement of integration services
• Provide end-user training to ensure successful adoption
Requirements:
• Minimum 5 years of contact center industry...