Technical Infrastructure Program Manager , IT Services - CIS

Description

Roles and Responsibilities

• Manage and own complex projects having enterprise wide impact.
• Establish the forward looking strategy and gain support for implementation.
• Conduct pre-project requirement gathering, scoping, project approval, planning, oversee delivery and verification of strategic goals.
• Develop gap analysis, functional specifications, project schedules and milestones.
• Work with stakeholders to identify resources, assemble project teams, and assign responsibilities.
• Assess costs, benefits and risks, plus identify and respond to risks and high-priority issues rapidly and effectively through effective action and appropriate escalation.
• Balance business needs with technical and security requirements.
• Clearly communicate goals, responsibilities, issues and status to customers and senior managers.
• Lead and streamline the transition of IT Services in to production.
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