Found Description
Hiring Alert | Technical Incident Manager
Location: Hybrid (3 Days/Week at Omnissa Office)
Experience: 5+ Years
Shift: APJ Shift (Monday to Friday) & Weekend Support (as needed)
We are looking for an experienced Technical Incident Manager to lead incident response and ensure the timely resolution of critical production issues.
Requirements
Required Skills:
- Incident Management
- Major Incident Management
- Production Support
- Root Cause Analysis (RCA)
- Stakeholder Management
- ITIL Framework
- Incident Response & Escalation
- Service Management
- Technical Troubleshooting
- Problem Management
- Leadership & Team Coordination
- Excellent Communication Skills
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