Technical Implementation Specialist (Web Analytics)

About roleAs a Fullstory Analyst/Onboarding Specialist you are the primary guide for our clients as they begin their journey with Fullstory.
You will lead them through a structured process designed to educate, enable, and empower their teams to maximize the platform's value.
This is a technical training role.Key Responsibilities- Guiding Fullstory onboarding customers throughout the onboarding project, from kick-off to final training session.
- Coaching on installation, answering basic questions, sharing best practices, and providing high-quality, live-instructor training of the Fullstory platform.
- Working with the clients to schedule and keep onboarding on track against agreed-upon timelines.
- CX insights/ Data analysis work with guidance from management and leadership.
- Continuous review of Fullstory features, seeking training (self or guided) as needed.
- Staying up to date on industry trends, uses of AI in analytics, and other relevant topics to t...