Found Description
Become a key player at Magnet Forensics as a Desktop Support Analyst, offering proactive technical assistance to improve employee efficiency. Your expertise will aid in troubleshooting, system monitoring, and asset management daily.
In this hands-on role, you will provide essential support to Magnet Forensics employees by managing desktops, analyzing logs, and resolving technical issues. Your responsibilities will also include documenting internal procedures, maintaining system integrity, and delivering timely updates through the ticketing system.
Key Responsibilities:
• Install and manage desktop systems
• Analyze logs to identify potential issues
• Document internal procedures for end-users
• Perform updates and configuration changes
• Monitor hardware integrity and availability
Requirements:
• Bachelor’s Degree or related diploma
• Minimum 2 years of technical support experience
• Strong knowledge of Windows, Linux, Mac OS
• Familiarity with Activ...
In this hands-on role, you will provide essential support to Magnet Forensics employees by managing desktops, analyzing logs, and resolving technical issues. Your responsibilities will also include documenting internal procedures, maintaining system integrity, and delivering timely updates through the ticketing system.
Key Responsibilities:
• Install and manage desktop systems
• Analyze logs to identify potential issues
• Document internal procedures for end-users
• Perform updates and configuration changes
• Monitor hardware integrity and availability
Requirements:
• Bachelor’s Degree or related diploma
• Minimum 2 years of technical support experience
• Strong knowledge of Windows, Linux, Mac OS
• Familiarity with Activ...
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