Found Description
Elevate your career as a Technical Customer Support Specialist, delivering premier support for operational and network services. Engage with global customers through phone and email while solving technical issues.
In this role, you will collaborate with a dynamic team of technical professionals, ensuring timely resolutions for a diverse customer base. Your expertise in Oracle databases, UNIX operating systems, and IP networks will be essential as you contribute to the company's growth through innovative process improvements.
Key Responsibilities:
• Provide ongoing technical support for global customers
• Document and resolve customer issues efficiently
• Collaborate with Product Management and R&D teams
• Contribute ideas for process improvements and exceptions
• Participate in shift rotation, including nights
Requirements:
• 3-5 years of customer service experience
• Post-secondary education in a relevant field
• Knowledge of Oracle, UNIX, and TCP/IP n...
In this role, you will collaborate with a dynamic team of technical professionals, ensuring timely resolutions for a diverse customer base. Your expertise in Oracle databases, UNIX operating systems, and IP networks will be essential as you contribute to the company's growth through innovative process improvements.
Key Responsibilities:
• Provide ongoing technical support for global customers
• Document and resolve customer issues efficiently
• Collaborate with Product Management and R&D teams
• Contribute ideas for process improvements and exceptions
• Participate in shift rotation, including nights
Requirements:
• 3-5 years of customer service experience
• Post-secondary education in a relevant field
• Knowledge of Oracle, UNIX, and TCP/IP n...
Ready to Apply?
Submit your application for Technical Customer Support Specialist at Telepin
Apply Now