Found Description
Apply your customer service expertise as a Technical Customer Support Representative at AR 2-2011. This role involves providing top-tier service and product knowledge for aftermarket parts.
As a CSR, you will enter part orders into the SAP system and deliver essential technical expertise to the dealer network. You’ll also offer price quotes and track product availability while assisting customers with special orders. Your responsibilities will include directing users to dealers and making calls to existing and potential customers.
Key Responsibilities:
• Enter orders into the SAP system accurately
• Provide timely price quotes and part availability
• Deliver expert technical support to all customers
• Promote monthly sales through customer education
• Make outbound calls to drive customer engagement
Requirements:
• High School Diploma or GED necessary
• 1-3 years of experience in service or technical roles
• Telemarketing experience is advantageous
•...
As a CSR, you will enter part orders into the SAP system and deliver essential technical expertise to the dealer network. You’ll also offer price quotes and track product availability while assisting customers with special orders. Your responsibilities will include directing users to dealers and making calls to existing and potential customers.
Key Responsibilities:
• Enter orders into the SAP system accurately
• Provide timely price quotes and part availability
• Deliver expert technical support to all customers
• Promote monthly sales through customer education
• Make outbound calls to drive customer engagement
Requirements:
• High School Diploma or GED necessary
• 1-3 years of experience in service or technical roles
• Telemarketing experience is advantageous
•...
Ready to Apply?
Submit your application for Technical Customer Support Rep - AR 2-2011 at Karcher North America Incorporated
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