Found Description
Technical/ Customer Support for POS Systems
Lee Systems Technology Ventures
On-site - Caloocan Fresh Graduate/Student Bachelor Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Professional Development
Employee Assistance Program, Job Training
Job Summary:
The Technical and Customer Support will provide frontline support for clients using our POS system, assisting with inquiries, troubleshooting, and ensuring excellent customer service. This role requires strong communication skills, technical aptitude, and a customer-oriented approach.
Responsibilities:
- Respond to customer inquiries via phone, email, Viber, or MS Teams.
- Assist with POS installation, setup, and troubleshooting.
- Escalate complex technical concerns when needed.
- Maintain accurate service record...
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