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Technical Customer Service (GC MS)

SGS

muntinlupa, metro manila, Philippines Full-time June 21, 2026

Found Description

Job Description

  • At all times, complies with SGS Code of Integrity and Professional Conduct.
  • Manage projects, being responsible for the entire order processing workflow (e.g., sample receipt inspection, test planning, order controlling, test monitoring, and invoicing).
  • Performs secondary or upper-level review of laboratory data calculations, integrations, and interpretations, quality control checks, laboratory Information Management Systems (LIMS) entries, and other data management functions as required.
  • Performs secondary or upper-level review, as needed, surrounding third‑party subcontract laboratory data entered into the LIMS for reporting.
  • Responsible for recognizing and correcting errors in lab results committed throughout the analysis process and approving for final reporting.
  • Responsible for high quality and integrity of release of reports prior to sending to customers.
  • Understand the methods and te...

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