Technical CSM: SaaS Scale & Automation

Passion.io is seeking a Technical Customer Success Manager who will manage a portfolio of creators primarily based in the US. This role involves troubleshooting complex configurations, advising on technical implementations, and ensuring smooth app launches.

The ideal candidate will have over 2 years of experience in Technical CSM or similar roles, strong written documentation skills, and a knack for managing multiple concurrent launches. You’ll enjoy the remote-first environment and benefits that support your growth and well-being.