Technical Consulting Engineer Cucm

**Meet the Team***:
Cisco’s Technical Assistance Center is team of world-class technical experts whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding business outcomes for our customers and partners including industry recognition and high level of employee engagement. The Collaboration within Customer Experience continue to drive industry-leading Cisco solutions and assist our customers migrating to software, cloud and XaaS.
**Your Impact***:
- Provide highest-level technical support to help resolve complex customer problems from on-premise to Cisco.
- Engage with the Engineering Business Unit to influence the quality and serviceability of the products you support.
- Ensure that technical documentation (not included in the product documentation) that is needed by customers to effectively troubleshoot the product/solution is created and availab...