Technical Co-Ordinator - East London

Overall Purpose of the Job

Ensure effective completion of all administration duties pertaining to the area.

Minimum Qualifications and Experience

• Grade 12 or equivalent
• Excellent verbal and written communication
• Minimum of 2 years admin background
• Computer literate – MS Office
• Experience with Listener – advantageous

Main Duties & Responsibilities

• Collect quotes for allocated area.
• Check that quotes are on Listener.
• Assign quotes to a technician.
• Prioritize calls to optimize traveling time for technicians.
• Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations).
• Contact clients, schedule appointment and confirm time (including telephone technical bookings and control room booking sheet).
• Assist sales in booking technicians.
• Void aged jobs and provide pipeline fig...