Technical Chemical Support Administrator

Technical Chemical Support Administrator

Area: Montague Gardens, Cape Town

Salary: R20K to R25k Negotiable + Medical Aid + Pension Fund and 13th Cheque

About the Role

This role is ideal for someone who enjoys assisting customers with technical product enquiries, coordinating complaint investigations, managing product sample requests, and providing administrative support to the laboratory. The successful candidate will be highly organised, detail-oriented and comfortable working with both customers and internal technical teams.

Key Responsibilities

• Provide technical product support to customers and the sales team

• Respond promptly to technical product enquiries.

• Log, investigate and coordinate customer complaints with Sales and Laboratory teams.

• Coordinate product sample requests.

• Prepare monthly customer complaint and sample request reports.

• Ma...