Technical Business Coordinator (f/m/d)

Primary contact person for customer relations within the Freudenberg Group

Manage the entire customer lifecycle, from product and project creation through to complaint handling

Coordinate and collaborate with internal stakeholders (e.g. Production, Purchasing, Laboratory) to ensure successful implementation of customer requirements

Maintain and further develop customer master data, while professionally managing and following up on customer inquiries

Independently create and maintain products and projects within the relevant systems

Coordinate and oversee the complete project lifecycle, including complaint management

Actively shape and continuously improve interfaces, processes, and information flows

Prepare and maintain reports, forecasts, and analyses to ensure transparency and...