Found Description
Position
Technical Business Analyst – Customer Identity & Access Management (CIAM)
Job Overview
We are seeking a skilled and motivated Technical Business Analyst to support the delivery and continuous improvement of customer identity services. The role bridges business stakeholders and technical teams, translating business needs into clear requirements and ensuring scalable, secure, and user‑centric CIAM solutions.
Key Responsibilities
- Business Analysis and Requirements Management
- Gather, analyze, and document business requirements related to customer identity, registration, authentication, consent, profile management, and access journeys.
- Translate business needs into functional and technical requirements, user stories, process flows, and acceptance criteria.
- Challenge and refine requirements to ensure clarity, feasibility, and business value.
- Support prioritization of demand, back...
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