Technical Assistant - Robotics

Responsibilities

Event Support: Accompany robots during rentals at events ensuring optimal performance, on‑site monitoring, and safeguarding equipment. Have the physical strength to lift and carry robots during setup and transport.

Maintenance & Support: Maintain robots, conduct regular cleaning, assist with logistics and delivery operations. Assist the Innovation Manager with repairs and promptly report technical issues on‑site for quick resolution.

Performance Testing: Conduct robotic testing and hardware diagnostics to ensure optimal functionality. Document test procedures and results, identify faults, assist with troubleshooting, and report complex issues to the Innovation Manager.

Customer Support: Respond promptly to customer inquiries via phone, chat, email, or walk‑ins. Provide accurate information, deliver product demonstrations, and coordinate with relevant teams for sales inquiries.

Event Part...