Technical Application Specialist in Ottawa

Step into a challenging Application Specialist role at Gastops in Ottawa, where technical skills meet customer engagement. This onsite position is essential for ensuring satisfaction with the MetalSCAN product line.
In this role, you’ll blend product expertise with customer service for the Energy, Marine, and Land Business Unit. As the primary interface for clients, you'll be responsible for providing technical support, field services, and product analysis. You should be prepared for international travel of about 20% to ensure customer needs are met effectively.
Key Responsibilities:
• Provide technical support for MetalSCAN products to customers
• Analyze data to determine the health of customers’ equipment
• Collaborate with engineering on product enhancements
• Address customer concerns, ensuring timely resolutions
• Lead various projects within the business unit
Requirements:
• Technical experience in mechanical, electrical, or software engineering
• S...