Technical Advisor at Access Industrial

Join Access Industrial as a Technical Advisor and leverage your expertise in client support and work order management. This role emphasizes mechanical knowledge and organizational skills.
Access Industrial is seeking a Technical Advisor with 5 to 10 years of experience in a mechanical workshop. You will open quotes, analyze work orders from mechanics, and ensure client satisfaction. The position also involves invoicing, handling client inquiries, and supporting the service manager as needed.
Key Responsibilities:
• Open and manage quotes and work orders
• Analyze work orders submitted by mechanics
• Handle invoicing and client follow-ups
• Respond to client inquiries through phone calls
• Ensure satisfaction with the work performed
Requirements:
• 5 to 10 years of relevant experience
• Background in a mechanical workshop setting
• Proficient in Office Suite applications
• Bilingual in English and French
• Strong organizational and adaptable skills...