Found Description
Position Overview
Autodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.
Responsibilities- Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows.
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
- Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workfl...
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