Found Description
Technical Account Specialist
Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Key Responsibilities
- Understand the client’s operations, monitor and track their support needs and service requests, troubleshoot issues and identify opportunities to improve availability.
- Provide the highest level of technical knowledge, support, and services to the client.
- Takes accountability for the overall technical responsibility for a proposed services solution and works closely with the service operations team in service delivery.
- Identify new opportunities based on a technical understanding of the client’s needs.
- Share insights of the client’s environment with...