Technical Account Manager

About Technical Account Manager role: The Technical Account Manager serves as the technical owner accountable for driving proactive technical health and removing barriers to ensure success resulting in value realization for our customers. TAM has relationship leadership and project management skills, working with diverse customer and internal team members from practitioners to senior leadership. TAM thinks strategically across business, and technical objectives, helping customers maximise value from their product investment. This is a post-sales position in which predominant job responsibilities and requirements occur after the sale of the company's product to the client. A TAM Leads outstanding client engagement as the technical executive point of contact throughout the customer's solution lifecycle. Guides and supports customer's strategy with Solutions via mutual action plans with clear outcomes. Provides proactive technical leadership, personalized knowle...