Technical Account Manager

Location: Spain / Madrid / Hybrid / Remote Language: Spanish Mandatory Team: Client Services Maisa is a platform for AI‑driven process automation that helps enterprises automate complex decision‑heavy processes across multiple departments with enterprise scale and auditability. About The Role Our Technical Account Managers play a crucial client‑facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform. They manage the full lifecycle of customer deployments, from discovery through implementation to broad organisational adoption. What You’ll Do Implementation & Delivery Lead enterprise‑wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements Coordinate customer onboarding activities including technical set‑up, process discovery and mapping, user training, and knowledge transfer Program Management & Governance ...