Technical account manager customer success

We are hiring a Technical Account Manager to join a growing international team serving enterprise clients in the United States. This is a full-time, on-site position in Zona Río, Tijuana supporting a Microsoft ecosystem-based Saa S platform used by organizations worldwide to manage projects, portfolios, and resources. We are looking for someone who is technically sharp, genuinely relationship-driven, and comfortable owning a portfolio of client accounts with minimal supervision. Monday to Friday ~29,000 MXN net per month + full legal benefits As a Technical Customer Success Specialist you will be assigned a portfolio of approximately 20 US-based enterprise accounts enrolled in a premium adoption program. This is not a reactive support role. You will proactively review client environments, identify adoption gaps, deliver hands-on improvements, facilitate strategic planning sessions, and serve as a trusted partner to business and technical stakeholders on the client side. You will coordi...