Technical Account Manager - Client Success

Grow your career as a Technical Account Manager at Trulioo, focusing on client success and technical advisory. This hybrid position enhances customer operations and product value.
In this role, reporting to the Team Lead, you will be the key technical resource for clients, ensuring they receive the highest value from Trulioo's services. Collaboration with Customer Success Managers and other teams will be essential for proactive support and sustainable client relationships.
Key Responsibilities:
• Provide direct technical support and guidance to clients
• Monitor and enhance customer operational performance
• Collaborate on technical troubleshooting efforts
• Lead customer enablement and operational review sessions
• Oversee technical validations during account expansions
Requirements:
• 3+ years in Technical Account Management or relevant field
• Strong analytical and communication skills
• Familiarity with business-friendly technical support
• Exper...