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Technical Account Manager

ScaleWise

baja california, tijuana, Mexico Full-time June 14, 2026

Found Description

We are hiring a Technical Account Manager to join a growing international team serving enterprise clients in the United States. This is a full-time, on-site position in Zona Río, Tijuana supporting a Microsoft ecosystem-based SaaS platform used by organizations worldwide to manage projects, portfolios, and resources. We are looking for someone who is technically sharp, genuinely relationship-driven, and comfortable owning a portfolio of client accounts with minimal supervision. Schedule Monday to Friday 8:30 AM to 5:30 PM (1-hour lunch included) On-site in Zona Río, Tijuana Compensation $29,000 MXN net per month full legal benefits About the Role As a Technical Customer Success Specialist you will be assigned a portfolio of approximately 20 US-based enterprise accounts enrolled in a premium adoption program. Your job is to make sure those clients are getting real, measurable value from the platform over time. This is not a reactive support role. You will proactively review client envi...

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