Technical Account Manager at CrowdStrike

Elevate customer success as a Technical Account Manager with CrowdStrike. This role focuses on technical support, customer onboarding, and issue resolution in cybersecurity.
CrowdStrike seeks a motivated self-starter who excels in customer service and technical problem-solving. As a Technical Account Manager, you'll participate in onboarding, perform quarterly health checks, and ensure customer satisfaction. Your expertise will help manage renewal risks and collaborate with sales teams for product success.
Key Responsibilities:
• Serve as technical contact for customer support teams
• Perform onboarding process for new clients
• Conduct quarterly reviews and health checks
• Participate in TAM on-call rotation for inquiries
• Drive timely resolution of customer support cases
Requirements:
• Bachelor’s degree or equivalent experience
• Experience with Windows Operating Systems
• Knowledge of enterprise web technologies and security
• Excellent verbal a...