Technical Account Manager 2 - South Africa

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands‑on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

We operate as a hybrid workplace to ensure our Datadogs can create a work‑life harmony that best fits them.

What You’ll Do

• Advise on technical support and product adoption for customers in line with pre‑sales, post‑sales and the renewal processes.
• Analyze customers’ IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Act as the customer’s ...