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Techinical Support Analyst II

CSG

India, India, India Full-time February 26, 2026

Found Description

Hi, I'm Christy Anne, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for a Job Profile Technical Support Analyst II

To be considered for this role, candidates should meet the following criteria:

  • A bachelor’s degree in computer science, Computer Information Systems, or a related discipline.
  • Provides Level 2 Production Support to customers for CSG Billing product Single View  - Resolving technical issues / error messages encountered by customers in a live production environment.
  • 3-6 years of working experience preferably in Telecom domain BSS/OSS Domain.
  • Knowledge of Telecom billing solutions, rating and charging systems, configurations.
  • Good hands-on experience in Rating, Billing & Rating Issues, Rejection handling, configuration, order management
  • Experience in SQL/PL-SQL/Oracle database
  • ...
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