Tech Whisperer (IT Support Rockstar)

Tech Whisperer (IT Support Rockstar, but better)

Brandon, MB / Remote Hybrid

Full-Time

The Role

We're not hiring another IT tech. We're hiring a Tech Whisperer someone who doesn't just fix problems, but understands systems, anticipates issues, and improves environments .

At Technology Solve, our techs aren't cost centers. They are revenue drivers + client experience leaders .

What You'll Do

You'll be the bridge between clients and technology, making complex systems feel simple.

Core Responsibilities

• Provide technical support across endpoints, cloud, and networks
• Diagnose and resolve hardware, software, and networking issues
• Manage tickets but focus on solutions, not just closures
• Deploy and support Microsoft 365, security, and cloud environments
• Document everything clearly (because future-you matters)
• Improve cli...