Tech Transformation Program Manager - Eater Cx

**About the Role**
At Uber, we ignite opportunity by setting the world in motion - and in **Latin America**, Delivery is one of our fastest-growing and most dynamic businesses.
As the region continues to expand and evolve in an increasingly competitive landscape, **scalability, efficiency, and world-class customer experience** are key to sustaining growth.
We're looking for a **Customer Experience (CX) Program Lead** to join our **LatAm Delivery** team, leading strategic programs that elevate the end-to-end experience across our **three-sided marketplace** - balancing the unique needs of **consumers**, **delivery partners, merchants**.
This role will focus primarily on the **consumer (Eater) piece of the marketplace**, driving initiatives that optimize support operations, strengthen partner enablement, and enhance overall satisfaction across the region.
You'll help shape the future of support in the region by driving **continuous improvement, embedding innovation...