Found Description
Job Description
Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
We are seeking a proactive and goal‑oriented Technical Support Specialist with exceptional communication skills and experience in support and customer service. The role requires strong technical problem‑solving skills, the ability to work autonomously, and a passion for technology.
Key Responsibilities
Lead and support internal technical projects, such as migrating to new systems and implementing new tools.
Troubleshoot and resolve technical issues efficiently to ensure seamless operations across Live Operations Platforms (CRM, SSO, Voice Platforms, Chatbots, QA tools, LMS, Knowledge Base, log reading, etc.).
Configure and optimise platform settings to improve performance and workflow.
Collaborate with cross‑functional teams (Development, Product, Operations, etc.) to enhance system function...
Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.
We are seeking a proactive and goal‑oriented Technical Support Specialist with exceptional communication skills and experience in support and customer service. The role requires strong technical problem‑solving skills, the ability to work autonomously, and a passion for technology.
Key Responsibilities
Lead and support internal technical projects, such as migrating to new systems and implementing new tools.
Troubleshoot and resolve technical issues efficiently to ensure seamless operations across Live Operations Platforms (CRM, SSO, Voice Platforms, Chatbots, QA tools, LMS, Knowledge Base, log reading, etc.).
Configure and optimise platform settings to improve performance and workflow.
Collaborate with cross‑functional teams (Development, Product, Operations, etc.) to enhance system function...
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