Found Description
Responsibilities
- To receive call through phone call or any communication method to troubleshooting customer issue and resolve through online
- Participate in on‑call rotation for after‑hours support
- Resolve client’s technical issues in a timely and professional manner
- To provide simple user training and on‑going user support
- To support as helpdesk or call center first liner for resolution or technical support
- Answer for enquiries on relevance to company products
- To create ticket for the su...
Ready to Apply?
Submit your application for Tech Support & Helpdesk Specialist (After-Hours) at Turn Cloud Technology Service (M) Sdn Bhd
Apply Now