Found Description
Join Canada Goose as a Tech Support Associate located in Toronto. Provide essential first-level support for diverse operating systems including Windows and MacOS in various environments.
This Toronto-based position focuses on delivering high-quality IT support across Canada Goose's global infrastructure. The ideal candidate will manage first-level queries effectively through various channels, ensuring seamless operation of manufacturing and retail systems. Key skills include desktop and mobile support, as well as experience with ticketing and incident management.
Key Responsibilities:
• Deliver prompt support via phone, email, and in-person
• Track and escalate incidents using the ticketing system
• Configure workstations and support peripheral devices
• Perform OS updates and software deployment as needed
• Update technical documentation for new technologies
Requirements:
• Degree in Information Technology or equivalent
• Certifications in Microsoft and n...
This Toronto-based position focuses on delivering high-quality IT support across Canada Goose's global infrastructure. The ideal candidate will manage first-level queries effectively through various channels, ensuring seamless operation of manufacturing and retail systems. Key skills include desktop and mobile support, as well as experience with ticketing and incident management.
Key Responsibilities:
• Deliver prompt support via phone, email, and in-person
• Track and escalate incidents using the ticketing system
• Configure workstations and support peripheral devices
• Perform OS updates and software deployment as needed
• Update technical documentation for new technologies
Requirements:
• Degree in Information Technology or equivalent
• Certifications in Microsoft and n...
Ready to Apply?
Submit your application for Tech Support Associate for Canada Goose at Canada Goose
Apply Now