Tech Support Analyst: Cloud & Microsoft Stack Expert

AvePoint seeks a Technical Support Analyst in Cebu City to assist enterprise customers with our software solutions. You will become an expert in our product suite, tackling complex technical issues while delivering exceptional customer service. Your role includes collaborative problem-solving with teams and contributing to public-facing articles based on software issues.

The ideal candidate has a BA/BS in IT and 1-5 years of experience in technical support. This position offers a hybrid work model with HMO coverage, wellness reimbursement, and performance bonuses.