Tech Support Agent – Incident Resolver & L1 Help

Unisys is seeking a skilled IT support professional in Bogotá to assist with moderately complex incidents and service requests. You will handle hardware, software, client and COTS applications, including network and user administration, while guiding L1 teams and escalating when necessary.

The role emphasizes problem solving and analytical skills to resolve challenging issues, with the potential involvement of technical certifications and 1–2 years of relevant experience.