Found Description
You will support our partners on payment processing and facilitation for monetized Google products.
Position Responsibilities
- Perform necessary configuration and coding to enable and test new payment services
- Monitor and troubleshoot partner integration issues
- Follow documented process flows and playbooks to resolve partner issues
- Utilize debugging tools to determine root cause, fix or triage partner issues autonomously
- Track and project‑manage multiple projects simultaneously for partners autonomously
- Communicate with multiple cross‑functional teams in a clear and effective manner
- Act as a point of contact to discuss post‑launch issues with partners
- Accurately maintain case management system and record status of work
- Identify when cases require escalation and engage with higher support tiers to hand off cases
- Document new processes and help validate, maintain and update document...
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Submit your application for Tech Process Senior Associate - Payments - Payment Operations at GOC Philippines, Inc.
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