Tech Helpdesk Specialist - First-Line IT Support

A technology support company in Metro Manila is looking for a Technical Support Specialist. This role requires providing first-level technical support to end-users through phone, email, or a ticketing system. You will assist users with hardware and software issues, create service tickets, investigate incidents, and keep customers updated on their service requests. Ideal candidates will possess a Bachelor's degree and have at least 1 year of relevant experience, showcasing attention to detail and business awareness.
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